Privacy policy.
Sereg OccMed Ltd. is committed to protect your personal information and has put rigorous measures in place to protect your privacy. This privacy notice tells you what to expect us to do with your personal information.
· What information we collect, use, and why
· Lawful bases and data protection rights
· Where we may get personal information from
· How long we keep information
· Who we may share information with
Raising concerns
Contact details
Post
Unit 8, Wheatcroft Business Park, Landmere Lane, Edwalton, NOTTINGHAM, NG12 4DG, GB
Telephone
0115 6714054
admin@seregom.com
What information we collect, use, and why
We may collect or use the following information to provide expert occupational health services:
· Name, address and contact details
· Gender
· Pronoun preferences
· Date of birth
· NHS/HSC/CHI number
· Hospital number
· National Insurance number
· Next of Kin details including any support networks
· Emergency contact details
· Photographs
· Health information (including medical conditions, allergies, medical requirements and medical history)
· Information about care needs (including disabilities, home conditions, medication and dietary requirements and general care provisions)
· Test results (including psychological evaluations, scans, bloods, x-rays, tissue tests and genetic tests)
· Payment details of the referring organisation (including card or bank information for transfers and direct debits)
· Insurance policy details (e.g. pension scheme details)
· Records of meetings and decisions in relation to health at the workplace
· Information about financial situation
· Employment details (current and past)
· Trade union membership
We may also collect the following information to provide expert occupational health services:
· Racial or ethnic origin
· Religious or philosophical beliefs
· Trade union membership
· Health information
· Sexual orientation information
By the use of our website some information is collected via:
-Use of cookies
Cookies are small files saved to the hard drive of the user’s device, which track, save and store information regarding the user’s interactions and usage of the website. This enables the website, through its server, to produce a more tailored experience for site users. “Assumed consent” is used – if the user is unhappy about the use of cookies they can simply leave the website.
- Most modern browsers allow you to control your cookie settings. You can disable them completely by editing your browser settings, however in doing this you may be limiting the functionality that is displayed on our website and also a large population of websites on the internet that use cookies to serve their content.
To learn how to disable cookies on browsers please click here – https://support.google.com/accounts
Website analytics
Each time a user visits our website, web analytics software provided by a third party generates an anonymous analytics cookie.
This is for statistical purposes and includes information such as most visited pages, types of browsers used to access our site, technology used, referring sites, IP addresses and geographical information. The information collected is not linked to any personally identifiable information.
Sereg OccMed Ltd. collects or uses the following personal information to comply with legal requirements:
· Name
· Contact information
· Health and safety information
We also collect the following information to comply with legal requirements:
· Health information
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
· Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
· Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
· Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here.
· Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
· Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.
· Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
· Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to expert occupational health services are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
· Legitimate interest:
o The legitimate interest for collecting or using personal information is to provide expert occupational health assessments and advice in the form of a report, health record or certificate of examination. The collected health data can be necessary in order to comply with legal requirements (e.g. health surveillance, medical surveillance) or to provide expert impartial occupational health advice to both the employee and the employer regarding the employee's medical fitness for work +/- adjustments. Latter may benefit the worker to maintain employment in the context of a disability and can also assist the employer to comply with relevant regulations (e.g. Equality Act 2010, etc).
· Public task – we have to collect or use your information to carry out a task laid down in law, which the law intends to be performed by an organisation such as ours. All of your data protection rights may apply, except the right to erasure and the right to portability.
Our lawful bases for collecting or using personal information to comply with legal requirements are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
· Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
o The legitimate interest for collecting or using personal information is to provide expert occupational health assessments and advice in the form of a report, health record or certificate of examination. The collected health data can be necessary in order to comply with legal requirements (e.g. health surveillance, medical surveillance) or to provide expert impartial occupational health advice to both the employee and the employer regarding the employee's medical fitness for work +/- adjustments. Latter may benefit the worker to maintain employment in the context of a disability and can also assist the employer to comply with relevant regulations (e.g. Equality Act 2010, etc).
· Public task – we have to collect or use your information to carry out a task laid down in law, which the law intends to be performed by an organisation such as ours. All of your data protection rights may apply, except the right to erasure and the right to portability.
Where we may get personal information from
· Directly from you
Your employer; managers or HR representatives on behalf of the employer
· Other health and care providers
· Publicly available sources
· Relevant regulatory authorities
How long we keep information
In line with NHS Engalnd’s Record Management Code of Practice, the minimum retention period for medical records at Sereg OccMed Ltd is 8 years, unless otherwise specified by a relevant legislation. After the minimum retention period medical records will be reviewed and if deemed no longer to be required, they will undergo confidential and secure destruction.
Who we may share data with
Data processors
SRD Technology - Managed IT services
This data processor does the following activities for us: Stores data securely in line with GDPR requirements and assists with technical enquiries regarding the IT system
Acuity Online scheduling service
This data processor does the following activities for us: Facilitates data collection in relation to booking appointments, in line with GDPR requirements
PayPal payment platform
This data processor does the following activities for us: Facilitates invoicing and payment in line with GDPR requirements
Others we share personal information with
Your employer (manager or HR)
· Other health providers (e.g. GPs and consultants)
· Professional advisors (e.g. HSE Medical Advisor, DVLA Medical Advisor, etc.)
· Legal bodies or authorities (e.g. HSE or DVLA, etc.)
· Relevant regulatory authorities (e.g. GMC, NMC, etc.)
Duty of confidentiality
We are subject to a common law duty of confidentiality. However, there are circumstances where we will share relevant health and care information. These are where:
· you’ve provided us with your consent (we have taken it as implied to provide you with care, or you have given it explicitly for other uses);
· we have a legal requirement (including court orders) to collect, share or use the data;
· on a case-by-case basis, the public interest to collect, share and use the data overrides the public interest served by protecting the duty of confidentiality (for example sharing information with the police to support the detection or prevention of serious crime);
· If in England or Wales – the requirements of The Health Service (Control of Patient Information) Regulations 2002 are satisfied; or
· If in Scotland – we have the authority to share provided by the Chief Medical Officer for Scotland, the Chief Executive of NHS Scotland, the Public Benefit and Privacy Panel for Health and Social Care or other similar governance and scrutiny process.
Sharing information outside the UK
Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place.
For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.
Organisation name: Acuity online scheduling system (Squarespace)
Category of recipient: facilitates booking and stores booking data, including booking forms
Country the personal information is sent to: Tier III data centers across the United States
How the transfer complies with UK data protection law: The International Data Transfer Addendum
Concerns about the use of your personal data
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
14 February 2025